Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support. This includes your name, email address, phone number, business name, GSTIN, and billing information.

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, process transactions, send you technical notices and support messages, and respond to your comments and questions.

3.Storage of User InformationPolicy changes

User Information in the possession and control of HOC Billing is stored in accordance with applicable laws. Storage and transfer of User Information are carried out in compliance with all applicable laws, including without limitation, the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011. By using any of the HOC Billing products or services, the User agrees and consents to the collection, storage, and use of the User Information in the manner described in and in accordance with this Privacy Policy.

4.Policy changes

HOC Billing may change and update this Privacy Policy from time to time. Such changes may be made without prior notice, but any changes will only apply to activities and information going forward and not on a retroactive basis, unless specified otherwise. Users are encouraged to review this Privacy Policy before accessing the HOC Billing products to ensure that they understand how any personal information provided by them will be used.

5. Data Security

We take the security of your data seriously. HOC Bill uses industry-standard SSL encryption, regular security audits, and secure cloud infrastructure to protect your business data. Your data is backed up automatically and stored securely.

6. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our platform, subject to confidentiality agreements.

7.Cookie Policy

A “cookie” is a packet of information stored on a browser by a server so it can be later read back. To improve the responsiveness of the site or application for users, HOC Billing may use cookies or similar electronic tools to collect information. Note that information and data provided by a user may be collected in a cookie if the user has previously provided such information and data.

8. Your Rights

You have the right to access, update, or delete your personal information at any time. You can do this through your account settings or by contacting our support team at support@hoc.com.

9.Information Security

HOC Billing takes various reasonable steps and measures to protect the user information provided by users from misuse, loss, unauthorized access, modification, or disclosure. HOC Billing uses industry-standard secure server layer encryption, access controls on its systems, and other reasonable security practices and procedures. Please note that while HOC Billing makes its best efforts to securely store user information and data, it does not guarantee that there will be no unintended disclosures due to data breaches, unauthorized access, security failures, or similar incidents. HOC Billing does not provide any warranties and shall not be held liable for any breach of security of user information through its products caused by malicious attacks, errors, or omissions not willfully initiated by HOC Billing. Any transmission of information is undertaken at the user’s own risk.

10.POLICY REVIEW AND UPDATES

Our mBB Credit Privacy Policy is subject to change from time to time and we will make all reasonable efforts to intimate and update you of any changes, if required via SMS/WhatsApp or notification on the Mobile Application, Desktop Application or Website. It is strongly recommended that you review our mBB Credit Privacy Policy as available on the Mobile Application, Desktop Application or Website. In case you need any clarifications regarding this mBB Credit Privacy Policy

11.Contact Details

In case a user has any queries, discrepancies, or grievances with respect to the user information provided, in accordance with the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, please contact the nodal officer of HOC Billing by writing at:
Name: HOC Billing
Email: support@hocbilling.com
or call us at Phone Number: +91 9545569909.